Frequently Asked Questions

Q: What is the date of Access All Areas?

Access All Areas is taking place online from Tuesday 9th – Friday 19th March 2021.

Q: Who can attend the event?

Access All Areas 2021 is open to all Access customers and other selected business professionals. Representatives of companies with products that compete with Access products and services are prohibited from attending and Access reserves the right to deny or cancel any registrations for any reason, at its sole discretion. In this circumstance, no compensation for direct or indirect expenses will be given.

Q: When do the sessions take place?

Sessions will take place over the duration of the event, with some “streams” taking place just on specific days. Click on the “Agenda” to see all the sessions that are running – you can adjust the view to just certain subjects by using the drop-down filer box to personalise your view.

Q: Is there a cost to attend?

Access All Areas 2021 is free to attend.

Q: How do I register for the event?

You can register by clicking on the “Book your place” tab. This will open additional windows:

Step 1: Select which categories of sessions you’d like to attend (pick a minimum of 3); these will appear with a coloured border and tick in the top right-hand corner as you select them. Then click on “Next >” in the red box on the black bar at the bottom of your page.

Step 2: further down the same window, you’ll see which sessions are taking place in the categories; you can select each one separately (which will put a coloured border around the session description) or click the “Select All” box at the top of the step section. The number of sessions you have selected will show in a red circle on the clipboard icon in the black bar at the bottom of the page. Then click on “Next >” in red on the black bar.

Step 3: Enter the following information:

        - Your business email address (NB: registrations from                        “personal” email addresses are not permitted

        - Your full name

        - Your organisation’s name

Then click on the red “Complete registration” box - make sure that you check the box confirming that you agree to the terms of service and privacy policy

Step 4: you’ll be asked to review the details that you’ve entered and then click the red “Complete registration” box

You’ll then be sent an email to the business email address that you use to register. There is then the option for you to view the agenda that you’ve created by clicking on the red “View my agenda” box.

Q: Is there a limit to the number of delegates that can attend?

No, as Access All Areas 2021 is taking place online, there is no limit to the number of attendees.

Q: What is a “Stream”

For ease of using the Access All Areas 2021 website, we’ve grouped the sessions together in “Streams” which contain content for particular industry sectors. You can select a “Stream” by clicking at the top right-hand corner of the website and selecting from the drop-down menu.

Q: How do I find out what sessions are taking place?

Click on “Agenda” at the top of the page to view all the sessions that are taking place. You can personalise this view by clicking on the “Filter by stream” box and picking a stream from the drop-down menu.

Q: How do I see the details of the sessions?

In the “Agenda”, you’ll see boxes with details of each session. These contain the name of the session, a brief overview, and the speaker(s) on the left, along with the date and time on the right.

Q: How do I sign-up for sessions?

If you see a session that you’d like to attend, click on “Reserve my place” in the bottom right-hand corner of the session box. This will open a page on the session which also gives a countdown to the session starting. If you haven’t registered at this point, you will be taken to the registration pages. Once you’ve completed this, you can return to the session and click on “Add this session to my schedule”

Q: Is there a limit to the number of sessions I can sign up for?

No, you can sign up for as many sessions as you like. And don’t worry if you miss part of a session as they will be available to view on-demand after the event.

Q: Can I register and attend sessions from different “Streams”?

Yes, you can register and attend as many sessions as you like.

Q: How do I modify my agenda?

Having registered, if you click on the 3 dots in the top right-hand corner of the page and select “My agenda”, you can see and manage all the sessions that you’ve signed up for and add and remove sessions.

Q: Can I add sessions to my calendar?

On the “My Agenda” page, you have the option to add all sessions to your Outlook, iOS, or Google calendar by clicking on “Add all talks to my calendar” or do this with individual sessions in the session boxes.

Q: Can I invite a colleague to attend the event?

Yes, you can forward the Access All Areas 2021 event website address to any colleagues that you feel would be interested in attending sessions.

Q: How do I attend a session?

When a session that you have registered for is about to start, go to “My Agenda” and scroll to the session in question. Click on “View” in the bottom left-hand corner of the session box which will take to you the session page where you can view the session.

Many of the sessions will be taking place in GoToWebinar, so when you click on the red “Watch now” box you’ll be taken to the GoToWebinar session page.

Q: If I miss a session, can I watch it after the event?

Yes, many of the sessions will be available to view on-demand, after they’ve taken place. Just click on the “Replays” button in the top menu on the event home page, where you’ll see all the sessions available. Select “Watch Replay” in the bottom right-hand corner of the session box to view.

Q: Can I ask questions during the sessions?

You’ll be able to ask questions on the GoToWebinar session page during the live scheduled sessions. If time allows, selected questions will be answered by the speakers or alternatively all the questions submitted will be collated by the organisers and answers emailed to all attendees.

Q: How do I find out more about Access products?

There will be many opportunities to ask questions about Access products during Access All Areas, and you can also use the “Contact us” on the Access All Areas home page.

Q: Who do I contact if I have further questions about Access All Areas 2021?

Please contact